Please note that VAST 2 software licenses will no longer be available for sale after July 31, 2023. The final release version 2.13.0 will be the last update, and no further updates will be available after July 31, 2025. If you require additional support, please contact us. We recommend transitioning to VAST Security Station (VSS) as a replacement.

WHEN DO YOU NEED TO PURCHASE AN ADDITIONAL LICENSE?

• Any time you are adding a non-Vivotek (ONVIF) camera to VAST or VAST 2, no matter how many cameras you have in total. You need 1 licence for each non-Vivotek camera
• You are adding the 33rd or more Vivotek camera to VAST or VAST 2, because VAST & VAST 2 already includes 32 free licenses for Vivotek cameras

Completing your purchase:

• Once you place an order you will need to send us the .Req file from your existing VAST software. Your order will not be processed until this file is received. Send your file to sales@networkcamerastore.com and reference your Order #.
• Vivotek will create your licenses and we will email you the updated .Lic file back to import into your VAST system.
• Usual turnaround time to receive your updated file back is 3 business days or less once we receive the .Req file from you.
• If you have VAST set up as a virtual server, Vivotek requires the MAC address(es) from the camera(s) you will be adding. Please send the MAC address(es) along with your .Req file.
• Software is non-cancellable, non-returnable

Important Changes

For VAST 2 v.2.12 and earlier versions

* VAST 2 provides two installation versions, including Free Standard Version (32-CH, support VIVOTEK Cameras) and Trial Version (256-CH, support VIVOTEK & ONVIF Cameras, and all advanced license features are available).
* The Trial Version will become to the Free Version after 60 days. Users can purchase the license to remove the limitation.

For VAST 2 v.2.13 and later versions

The trial and free 32-CH options are no longer packaged along with the software.
Users need to activate the software to redeem the complimentary licenses or activate for the trial license.

* Complimentary license supports maximum 32-CH VIVOTEK cameras.
* Trial license supports 256-CH VIVOTEK & ONVIF cameras, and all advanced license features for 60 days.

License Procedure

For VAST 2 v.2.12 and earlier, follow the License File Activation Procedure

For VAST 2 v.2.13 and later, follow the License Key Activation Procedure

Learn more about the License Key Activation Procedure, check here

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HOW DO I CREATE THE .REQ FILE?

• VAST:
  1. Open the Live Client.
  2. Within the Live Client go to Help > License > Generate License Update Request.
• VAST 2
  1. Click on the Gear symbol at the top of the Client.
  2. Under System, go to License > Export License.

HOW DO I IMPORT THE .LIC FILE?

• VAST:
  1. Open the Live Client.
  2. Within the Live Client go to Help > License > Import License to import the .Lic file.
• For VAST 2:
  1. Click on the Gear symbol at the top of the Client.
  2. Under System, go to License > Import License to import the .Lic file.